The concept of motivation (from the Latin Movere – to move) can be defined as the processes that account for an individual’s intensity, direction, and persistence of effort and is normally described as a state, rather than a trait. Still, some authors also argue that individuals may vary in the extent to which they […]
Daily Archives: December 8, 2012
2 posts
Emotional labor is the expression of particular emotions at work aims at maximizing organizational productivity and customer satisfaction. Bounded emotionality derived from emotional labor and is the expression of a wider range of emotions at work that encourages community building and personal well-being in the workplace. Understanding these concepts will allows […]